Software development and integration

softwareDesign and implementation of complex software development projects, modification and/or further development of existing systems with application support are amongst our priority activities. We provide comprehensive project management (complete project), consulting, quality assurance and maintenance for our customers. Our consultants have acquired several years of experience in the financial and telecommunications fields with local and foreign customers.

IT consulting

it-outsourcingThanks to their confident knowledge and experience, our team of senior professionals is able to provide comprehensive solutions for problems regarding the IT field, such as business restructuring, product development and increasing IT and operation efficiency.

SYSTEM/APPLICATION SUPPORT

SLA based application support, mainly of systems developed by Swicon, with service levels defined in accordance to customer needs and system features.

MANAGED SERVICES

We support Customer operation efficiency on multiple levels, from partial process support to the complex management of business functions.

SALES SUPPORT SOLUTIONS

The solution supports processes from own and third party (broker, dealer, contractor, etc.) registry, to commission evaluation and result entry to ledger and accounting systems. The concerned trader network has online access to their balance or the amount of the expected commission regarding the current transaction.

IT SOLUTIONS, SYSTEM SURVEILLANCE

Service with case-based rate, without a fix monthly fee, timely assistance in case of error, consultancy, Service Desk, systematic maintenance (2 hours/month), immediate reaction in case of maintained systems’ errors without notification, 24/7 service.

MAINTENANCE

Georadundant solutions, mobile management, e-mail management, HW-SW inventory control, extended device guarantee, device insurance, device replacement in case of reparation.